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Wrong IP Profile
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Wrong IP Profile
01-09-2015 11:33 AM
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Can plusnet staff please correct my ip profile as plusnet didn't match bt ip profile for almost 24 hours now
Message 1 of 6
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Re: Wrong IP Profile
01-09-2015 11:47 AM
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it looks correct to me. PN profile is always a little lower of that of btw
Message 2 of 6
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Re: Wrong IP Profile
01-09-2015 11:48 AM
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No, it not matched! It's suppose to be matched. If BT IP say 76.9Mb then PN IP should be 76.9Mb not 75.8Mb
Message 3 of 6
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Re: Wrong IP Profile
01-09-2015 1:10 PM
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Message 4 of 6
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Re: Wrong IP Profile
01-09-2015 2:08 PM
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Why is plusnet suddenly changed new current line speed policy because in the past plusnet always matched BT IP profile as it seem plusnet are now lower than BT IP profile? It's should matched not lower than bt one.
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Re: Wrong IP Profile
01-09-2015 2:13 PM
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It's always rounded down to the next 100k, except on Fibre when the steps have always been in 200k increments.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 6 of 6
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