Would love to get to the bottom of these constant disconnects.
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- Re: Would love to get to the bottom of these const...
Would love to get to the bottom of these constant disconnects.
04-11-2016 2:14 PM
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Hello all,
Last time I was here I recieved great help that lasted a while. However I am having issues that have persisted since getting this faster speed.
What happenes is every 20 mins or so the router flashes orange for 2 mins and then comes back, its incredibly annoying. Now I am not saying this is whats happening but it almost feels like its set to cut out if It deems that I used too much data, thats what it feels like - again, not saying it is.
I say this because I went away from home for over a week and when I got back I didnt have a single drop out for 4 days or so, now all of a sudden as I have been using it, it drops out more and more. It just interuppts things and it's so frequent its exasperating.
Thanks.
Re: Would love to get to the bottom of these constant disconnects.
04-11-2016 4:36 PM
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Its insane. Its been happening non-stop. I don't even mind if they advertised a slower speed that worked most the time. Im fine with things going wrong occasionally but im getting this daily now.
Re: Would love to get to the bottom of these constant disconnects.
04-11-2016 4:54 PM
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Hi razorpoke,
The best thing to do next would be making sure youv'e eliminated the checks here https://www.plus.net/help/broadband/connection-troubleshooting/
Then get a fault reported at http://faults.plus.net and drop me a PM with your username so I can follow up on that for you.
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