Would I benefit from Fibre Extra
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Would I benefit from Fibre Extra
05-03-2018 9:49 PM
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Can anyone from PN tell me if I would benefit from upgrading to the Fibre Unlimited Extra package?
Re: Would I benefit from Fibre Extra
06-03-2018 2:03 AM - edited 06-03-2018 2:04 AM
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What does it say when you enter your phone number here
https://www.dslchecker.bt.com
Re: Would I benefit from Fibre Extra
06-03-2018 5:40 AM
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What results do you get from entering your phone number in the DSL Checker?
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Would I benefit from Fibre Extra
06-03-2018 11:17 AM
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Thanks for getting in touch.
As your speed estimates show a high value of 45mbps it's unlikely you'll see a great amount of improvement by upgrading to Unlimited Fibre Extra.
However, our tests are showing your router in sync at 27mbps which is below the low value of 32mbps so I'd recommend looking at some troubleshooting here then progressing this as a fault here so we can further investigate.
Re: Would I benefit from Fibre Extra
10-03-2018 12:23 PM
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Thanks for the information!
Sorry I am currently on Fibre Unlimited but assumed plus net would know that
Would upgrading to the fibre extra increase me upload speed at all? Currently get around 4mb
Will give the troubleshooting tips a try and raise a fault if it doesn't improve.
Also BT have been installing new boxes down the end of my street, is there anywhere to find out what they are for>?
Re: Would I benefit from Fibre Extra
10-03-2018 12:32 PM
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Would upgrading to the fibre extra increase me upload speed at all? Currently get around 4mb
I'm not finding your account now via the usual means, but if you put your landline phone number into the BT checker at www.dslchecker.bt.com what are your upstream estimates?
Also BT have been installing new boxes down the end of my street, is there anywhere to find out what they are for>?
You could try raising a query with Openreach here.
Re: Would I benefit from Fibre Extra
10-03-2018 12:46 PM
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Featured Products |
Downstream Line Rate(Mbps) |
Upstream Line Rate(Mbps) |
Downstream Handback Threshold(Mbps) |
WBC FTTC Availability Date |
WBC SOGEA Availability Date |
Left in Jumper |
|||
---|---|---|---|---|---|---|---|---|---|
High | Low | High | Low | ||||||
VDSL Range A (Clean) | 45.4 | 32.4 | 7.9 | 5.2 | 30 | Available | -- | -- | |
VDSL Range B (Impacted) | 40 | 25 | 7.4 | 4 | 20 | Available | -- | -- |
This is the result. How do I know if I am classed as Clean or Impacted?
Distance wise I am roughly 500 meters from the green cabinet
Re: Would I benefit from Fibre Extra
10-03-2018 12:53 PM
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