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Worse speeds on W9980 Router

JwattsUK
Dabbler
Posts: 13
Registered: ‎17-04-2016

Worse speeds on W9980 Router

Im not sure if I can get any support for this has Im not using the orignal router supplied from PlusNet. But Im using the W9980 router, heard it was an amazing router so I gave it a bash, had it about 3 months, had no problems really. Then all of a sudden my speed has dropped, im on fibre optic extra and im getting this speed:
http://www.speedtest.net/result/5811546126.png.

 

I have to restart the router all the time when this happens, speed goes back to max, but withing a couple of hours goes back down to being the worse speed ever. Websites sometimes dont even load, things get timed out. I get disconnected from my game when on Xbox Live. Connection drops are always happening unless i restart the router.

1 REPLY
teddysmum
Grafter
Posts: 34
Thanks: 3
Registered: ‎31-10-2016

Re: Worse speeds on W9980 Router

Same problem here, with Plusnet's modem, replaced as a call centre person said line tests indicated the first was faulty.