Wireless strange problem. Hub One.
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26-07-2019 10:02 AM - edited 26-07-2019 10:02 AM
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Hiya, keep suddenly having problems with our wifi on some items trying to connect. For instance, mine and my daughter's apple iphones keep telling us our wifi password is incorrect yet computer, my granddaughter's tablet and firestick all connect with the same password ok. We've reset our phones, rebooted. Done the same with the router but no joy. Could the problem be with the hub itself? Is there a limit on the number of wifi enabled items you can have on a single hub?
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26-07-2019 10:45 AM
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Hi @shazzbot
Thanks for getting in touch.
I would suggest splitting the 2.4 & 5Ghz frequencies on your Hub One.
Info on how to do this can eb foudn here
Log into the Hub One by pointing a web browser to 192.168.1.254
Go to 'Advanced Settings' -> 'Wireless'.
Click on 5 GHz wireless tab
Change the 'Sync with 2.4 GHz' to 'No'.
Assign your new wireless SSID name. eg. ConnectionName-5GHz
Click on 2.4 GHz wireless tab
Assign your new wireless SSID name. eg. ConnectionName-2.4GHz
Let us know how this goes won't you?
Kind Regards,
MoR
Re: Wireless strange problem. Hub One.
26-07-2019 10:46 AM
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ohhh thank you so much for this. I will try it later when people have gone out and not hogging my connection. I'll let you know how it goes.
Re: Wireless strange problem. Hub One.
26-07-2019 10:48 AM
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Re: Wireless strange problem. Hub One.
26-07-2019 10:57 AM
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oo managed to get them to let me play with settings and it worked! Thank you so much for this!
Re: Wireless strange problem. Hub One.
26-07-2019 11:00 AM
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