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Wireless speeds very slow

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Paul27
Newbie
Posts: 6
Registered: ‎11-09-2017

Wireless speeds very slow

If I run my laptop connected to the router with a ethernet cable it is running at about 35 Mbps but wireless the speed drops right down to about 12 Mbps.The laptop is located upstairs directly above the router.The router is set at 2.4Ghtz I believe I need to change it to 5.0Ghtz is that correct.Will that increase the speed.

4 REPLIES 4
Gel
Seasoned Pro
Posts: 1,810
Thanks: 194
Fixes: 17
Registered: ‎02-08-2007

Re: Wireless speeds very slow

Paul27
Newbie
Posts: 6
Registered: ‎11-09-2017

Re: Wireless speeds very slow

My laptop is capable of receiving 5.0GHz signals as I have just spoken to Asus who made it

Baldrick1
Hero
Posts: 3,281
Thanks: 1,407
Fixes: 87
Registered: ‎30-06-2016

Re: Wireless speeds very slow

@Paul27

To get the best advice it's best if you confine a problem to a single topic. Very often, especially with Apple devices, speed will suffer if the two wireless bands are syncronised. If you separate them as described in response to your other post then you may find that it fixes your problem. Just try both bands and see which is best.

If that doesn't do the trick then do come back here and further advice will be forthcoming.

Plusnet Help Team
Plusnet Help Team
Posts: 1,046
Thanks: 179
Fixes: 35
Registered: ‎07-12-2017

Re: Wireless speeds very slow

Hi @Paul27, the 5GHz is better for devices used in a closer range to the router (and stationary), the 2.4GHz has a wider range.

 

As @Baldrick1 advised, if you separate the frequencies you can then pick whichever works better for each device you use.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team