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Windows computers no internet

penfold
Aspiring Pro
Posts: 2,280
Thanks: 25
Fixes: 5
Registered: ‎01-08-2007

Re: Windows computers no internet

I note from your original post that you have done a scan for spyware. Did anything at all show up.  I still suspect a network settings issue here. What does a trace route show to plusnet?
bill888
Champion
Posts: 1,254
Thanks: 263
Fixes: 38
Registered: ‎18-10-2008

Re: Windows computers no internet

You previously said you tried using Safe mode?
Can I suggest you try again but use 'Safe mode with networking'.
And connect laptop to router using ethernet cable.  Make sure wireless is turned off.

Are you using free or paid version of Avast?
Are you sure no other 3rd party firewall app is also installed like Peerblock?

If Safe mode is successful, I would suggest using System Restore, and restore to a point in time before these problems started happening.
ex-Plusnet (ADSL, FTTC) 2008-2023. now BT (FTTP) 2023-
IanL
Grafter
Posts: 38
Registered: ‎20-10-2011

Re: Windows computers no internet

Fixed- problem looks like a System Update in Avast which I fixed by system restore. Thanks for  all the help.