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Windows 10 router compatability
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Windows 10 router compatability
10-03-2016 9:44 PM
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I've just had an issue with two machines running Windows 10 which stopped connecting to the internet. I had an error message on windows of "one or more network protocols are missing from this computer" and it refused to connect to internet sites. After several days looking for windows registry faults it finally proved to be the Plusnet router. The model was a Technicolor TG582n (software release 10.2.5.2.FO), which appears to be incompatible with Windows 10.
Plusnet, to their credit, immediately agreed to replace the router with a new "Hub One" model which arrived within 24 hours and that solved the problem.
There appears to be nothing on the internet regarding Windows 10 network problems with this router so hopefully this post will offer some clues to anyone suffering similar symptoms.
Plusnet, to their credit, immediately agreed to replace the router with a new "Hub One" model which arrived within 24 hours and that solved the problem.
There appears to be nothing on the internet regarding Windows 10 network problems with this router so hopefully this post will offer some clues to anyone suffering similar symptoms.
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Re: Windows 10 router compatability
10-03-2016 11:30 PM
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Haven't had any issues with Windows 10 and my TG582N. How exactly did you determine it was the router at fault?
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Not applicable
Re: Windows 10 router compatability
11-03-2016 7:21 AM
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Quote from: Krazeh How exactly did you determine it was the router at fault?
My thoughts exactly, considering the answer to the problem is in the error message.
Quote "one or more network protocols are missing from this computer"
Surely adding the missing protocols to the network card should have fixed this without the need for the router to be replaced!
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Re: Windows 10 router compatability
11-03-2016 8:34 AM
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I think it's very unlikely to be the router as well. Routers operate to very well known standards and are designed to work with a wide variety of kit and operating systems.
http://www.tenforums.com/network-sharing/30073-network-protocols.html
Some suggestions on that thread.
http://www.tenforums.com/network-sharing/30073-network-protocols.html
Some suggestions on that thread.
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Re: Windows 10 router compatability
11-03-2016 11:45 AM
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I have also seen that error popup after people have used spybot anti beacon on windows 10 so if you use that program be carefull what you immunize with it.
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