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Will my poor speeds make a difference?

baward
Newbie
Posts: 4
Registered: ‎16-08-2012

Will my poor speeds make a difference?

We have a pretty measly 4.3Mbs download and 0.88Mbs upload speeds on average. We are on regular broadband (Plusnet Unlimited) at the moment; will upgrading to fibre make any difference to (i.e. improve) our speeds?
Many thanks.
7 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: Will my poor speeds make a difference?

Well I've attached your predicted speeds on fibre. It would be a significant difference to what you have now so I strongly recommend it Smiley
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
baward
Newbie
Posts: 4
Registered: ‎16-08-2012

Re: Will my poor speeds make a difference?

Thank you very much.
Ben
adie:quote
baward
Newbie
Posts: 4
Registered: ‎16-08-2012

Re: Will my poor speeds make a difference?

I had fibre installed this morning. The BT engineer showed me on his PDA the new speeds, about 10 times higher than our old speed (about 4.5DL/0.8UL). This evening, I see that the upload speed has risen considerably, but the download speed is the same. I wonder, when can I expect to see both speeds improve as expected?
Thanks.
Community Veteran
Posts: 1,624
Thanks: 24
Registered: ‎29-06-2010

Re: Will my poor speeds make a difference?

That'll be because your Current Line Speed has not updated. If it hasn't automatically updated you can either wait for a Forum staff person to correct it for you, or give the help desk a call.
Community Gaffer
Community Gaffer
Posts: 17,679
Thanks: 664
Fixes: 166
Registered: ‎05-04-2007

Re: Will my poor speeds make a difference?

@baward
Everything is showing fine from this side now. Can you try logging in to your router and pressing disconnect, then connect.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
baward
Newbie
Posts: 4
Registered: ‎16-08-2012

Re: Will my poor speeds make a difference?

Thank you for the reply.
I realise I don't actually know how to log out of my router; I can switch off Wi-fi but that's not the same as logging out is it? I am on a Mac running Yosemite.
Ben
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Will my poor speeds make a difference?

http://www.plus.net/support/broadband/hardware/ explains - just select your router