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Wildly Fluctuating Fibre Speeds

numan-chris
Newbie
Posts: 1
Registered: 12-12-2017

Wildly Fluctuating Fibre Speeds

Hiya!

 

Recently upgraded to Plusnet Fibre - and whilst, yes, we have certainly noticed an improvement - the actual download speed is subject to massive variation...a good example:

 

I've just downloaded a 2gb xbox update - The download speed 'mainly' sat between 1.5 and 4mb/s...but was prone to spending periods around 900kb/s(!!!) but would occasionally sit around 8-12mb/s and even sat up around 40mb/s for short periods...this was reflected in the download progress bar which would grow very slowly then take massive leaps! 

 

Frustrating!  This is reflected in speed tests done on a laptop or tablet.  The xbox (and other devices when I checked) was the only device connected to Wifi at the time when I did my 'analysis'...

 

So...any ideasHuh

2 REPLIES
southerner
Aspiring Pro
Posts: 517
Thanks: 46
Fixes: 1
Registered: 27-11-2013

Re: Wildly Fluctuating Fibre Speeds

Could be a Wi-Fi issue. Do you get the same fluctuation on a cabled connection?

Plusnet Help Team
Plusnet Help Team
Posts: 8,324
Thanks: 2,528
Fixes: 413
Registered: 21-04-2017

Re: Wildly Fluctuating Fibre Speeds

Hi there. I'm sorry that you're having issues.

If you can send me a PM with your username I'd like to look into this for you. -Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team