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Wifi connection dropping out
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Wifi connection dropping out
17-07-2020 10:35 AM
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Up until about a fortnight ago my fibre wifi worked fine. Now we have to restart the router to get it to even connect, and whereas previously I could stream TV perfectly in the evening , now it constantly drops the signal. Our mobile signal defaults to 4g as its stronger than the wifi, meaning we're accidentally incurring data charges. Nothing at home has changed to affect this. I'm starting to wonder what I'm paying Plusnet for....
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Re: Wifi connection dropping out
18-07-2020 1:00 PM
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Hi @kathryn1
Sorry to hear about problems with your connection.
Thanks for contacting us about your Wi-Fi, check out the help and support page here https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193
Many customers find information in this thread really helpful.
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