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WiFi drops or does not work for laptop. Even wired connection drops. Mobile and tablet are fine
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WiFi drops or does not work for laptop. Even wired connection drops. Mobile and tablet are fine
24-09-2018 11:56 PM - edited 24-09-2018 11:59 PM
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I got my router in August and mobile and tablet connected fine via WiFi. Laptop could not connect so set up wired connection. Later could connect via WiFi but it only lasts for seconds. Wired worked at first but now keeps dropping every few minutes. Have to wfh so need it resolved promptly. How can I fix as strange that it is stable for other two. I have connected to other WiFi’s and my mobile hotspot with no issues from the laptop. Or is a new router the only option? Thank you
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Re: WiFi drops or does not work for laptop. Even wired connection drops. Mobile and tablet are fine
25-09-2018 4:16 PM
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Hi @DTee.
Sorry to hear you're having broadband issues.
Please can you run through our troubleshooting steps and let us know how you get on
If the problem persists, do come back to us so we can check the connection from here.
Thanks
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- WiFi drops or does not work for laptop. Even wired...