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WiFi down - no response from troubleshoot

grayhpc
Newbie
Posts: 3
Registered: ‎07-05-2020

WiFi down - no response from troubleshoot

My broadband has been completely down for 5 days now. I completed all the recommended checks to no avail and submitted a ticket via the troubleshooter in my account to which there has been no update past "waiting for a response from the support team" 4 days ago. Calls don't seem to ever get through, live chat is offline and there has been no response on twitter. Is there anyway someone can chase this up or get it sorted?

2 REPLIES 2
Gel
Aspiring Champion
Posts: 2,150
Thanks: 255
Fixes: 26
Registered: ‎02-08-2007

Re: WiFi down - no response from troubleshoot

grayhpc
Newbie
Posts: 3
Registered: ‎07-05-2020

Re: WiFi down - no response from troubleshoot

Yeah that's why I posted