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Wi-fi keeps dropping out

AP7236
Newbie
Posts: 1
Registered: ‎07-04-2020

Wi-fi keeps dropping out

Hi,

 

I am experiencing problems with wi-fi dropping out, sometimes every 5 minutes!

It is becoming a real problem as I have to log in to a VPN for work and it keeps logging me out every time the wi-fi drops out.

Also when trying to watch anything on a streaming services it is a nightmare!

Tried ringing Customer Services and Tech Support but because of the lockdown neither is manned, please help!

3 REPLIES 3
RyanL987
Grafter
Posts: 26
Thanks: 2
Registered: ‎07-04-2020

Re: Wi-fi keeps dropping out

I'm having the same issue.
AndyW2
Hooked
Posts: 7
Thanks: 1
Registered: ‎07-04-2020

Re: Wi-fi keeps dropping out

What's the connection uptime on the router?

 

You getting the same result on both 2.4ghz and 5ghz bands?

RyanL987
Grafter
Posts: 26
Thanks: 2
Registered: ‎07-04-2020

Re: Wi-fi keeps dropping out

I don't know what connection uptime is sorry