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Wi Fi keeps disconnecting several times a day

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Plusnet Help Team
Plusnet Help Team
Posts: 17,409
Thanks: 5,386
Fixes: 911
Registered: ‎21-04-2017

Re: Wi Fi keeps disconnecting several times a day

Glad to hear that! Thumbs_Up

Long may it last. Let us know if you do need any further assistance though.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
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Dabbler
Posts: 11
Thanks: 2
Registered: ‎03-06-2019

Re: Wi Fi keeps disconnecting several times a day

one small dropout last night at 12.08am - the light on the router flickered green. Windows network diagnostics reset the router and reconnected - things seem fine since then

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Plusnet Help Team
Plusnet Help Team
Posts: 1,631
Thanks: 273
Fixes: 57
Registered: ‎26-03-2018

Re: Wi Fi keeps disconnecting several times a day

Thanks for the update @CharlieParker

 

Keep an eye on it and if things start going south again shout up so we can investigate further. 

 

Kind Regards, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team
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Grafter
Posts: 33
Thanks: 16
Registered: ‎01-03-2019

Re: Wi Fi keeps disconnecting several times a day

My internet won’t work itys flashing orange. Constantly having to use my own 3 g. Can someone look into this please. I am sick of poor service lately.
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Plusnet Help Team
Plusnet Help Team
Posts: 1,631
Thanks: 273
Fixes: 57
Registered: ‎26-03-2018

Re: Wi Fi keeps disconnecting several times a day

Hi @Katiebbaby123 

 

Tests ran on your circuit have isolated a fault. 

 

We need to engage our suppliers to clear this accordingly - to do so, we require you to reply to this ticket  with the information requested. 

 

Kind Regards, 

MoR

If this post resolved your issue please click the 'This fixed my problem' button
 MoR
 Plusnet Help Team