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Why no fibre broadband to my address?

molarholer
Newbie
Posts: 3
Registered: ‎26-07-2016

Why no fibre broadband to my address?

Fibre broadband is available from cabinets in my Nottinghamshire village - so why can't I access it?

6 REPLIES 6
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: Why no fibre broadband to my address?

Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Why no fibre broadband to my address?

Unfortunately it doesn't look like fibre is available to you, you're connected directly to the exchange not a cabinet so right now it's not a service available.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
molarholer
Newbie
Posts: 3
Registered: ‎26-07-2016

Re: Why no fibre broadband to my address?

Thanks but I have already tried that. I understand that it might be because I am connected directly to the exchange, but as the exchange is in the middle of our village then there are likely to be numerous addresses (some of them commercial) in the same predicament. What can we do to get connected to the fibre service?

SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Why no fibre broadband to my address?

@molarholer

Find out who your BDUK local body is and start pressuring them. Also involve your local councillors, MP and neighbours.

Ex - Plusnet Customer (2009 - 2023) now with BT
molarholer
Newbie
Posts: 3
Registered: ‎26-07-2016

Re: Why no fibre broadband to my address?

Thanks for your reply. Just one point, who are BDUK?

SpendLessTime
Hero
Posts: 3,000
Thanks: 928
Fixes: 86
Registered: ‎21-09-2009

Re: Why no fibre broadband to my address?

Official Government body responsible for the provision of fast broadband in the UK.  https://www.gov.uk/guidance/broadband-delivery-uk

Split into Wales, Scotland, Northern Ireland and then English counties. So google "BDUK" and your country or county name (if in England) to find out who to contact for your area.

Ex - Plusnet Customer (2009 - 2023) now with BT