I am supposed to be on the 55/20 package and have averaged 44/14 for quite a few months but in the last few weeks my upload speed is roughly the same but my download has dropped and settled to just below 38 Mb/s.
I've included the chart from samknows to show what has happened.
Since I have not changed anything I can only assume that something/someone on Plusnets side has changed my package.
Could someone look into this please.
Edit: Ok not sure what is going on, just done a BT speed test (twice) and got the following results:
Download speedachieved during the test was - 82.92 Mbps For your connection, the acceptable range of speedsis 40 Mbps-40.36 Mbps. Additional Information: IP Profile for your line is - 40.36 Mbps
Upload speed achieved during the test was - 10.62Mbps Additional Information: Upstream Rate IP profile on your line is - 20 Mbps