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When will you be upgrading customers with old plus net routers

spudy12
Grafter
Posts: 66
Thanks: 1
Registered: 24-07-2013

When will you be upgrading customers with old plus net routers

The old sagecom routers are junk. Limited options and no 5G networks. The wifi performance is crap.
When will you upgrade your old loyal customers to the OneHub that you are now offering?
Very annoying as I singed up a new line with you just before you started shipping the new router and to get it I have to "renegotiate the contract with you" or buy a 5G one from a shop.
Angry
10 REPLIES
Rippong
Grafter
Posts: 38
Registered: 23-12-2013

Re: When will you be upgrading customers with old plus net routers

I don't think that the new ones are rated too highly in WiFi performance either. They are all made to a cost point, so never going to offer world-class performance.
If the router itself is good and causing no problems, look at getting a decent access point to do all the WiFi duties. It gives you the ability to disable the inbuilt WiFi, plug in the access point and locate somewhere that has the potential to offer better coverage too.
I just installed one of these for my brother the other day and I love them: http://www.broadbandbuyer.co.uk/products/23764-ubiquiti-uap-ac-lr-uk/
It's also power over ethernet, making locating it much easier (you don't need to sit it near a power source).
daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Re: When will you be upgrading customers with old plus net routers

Why not just go to PC World(other places exist) and buy a router?
Linksys WRT120N does work with fibre. This is the model I am using currently. It doesn't automattically connect so you have to enter your details and primary and secondary IP addresses. It is cheap too at abut £10 to £21 on eBay.
Here is an EU seller selling one at £5. http://www.ebay.co.uk/itm/Linksys-WRT120N-300-Mbps-10-100-Wireless-N-Router/231867008295?_trksid=p21...
Community Veteran
Posts: 1,258
Thanks: 20
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Registered: 22-06-2012

Re: When will you be upgrading customers with old plus net routers

You can get an excellent Asus dual band router for under £70.00.
daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Re: When will you be upgrading customers with old plus net routers

And remember to get a router that doesn't have a modem built-in(unless the built-in modem is compatible with fibre).
bsydd1949
Newbie
Posts: 7
Registered: 11-10-2014

Re: When will you be upgrading customers with old plus net routers

Buy your own router or Plusnet will want another contract for at least 12 months if they give you one.
Buy one with a built in modem .
etdsaunders
Pro
Posts: 235
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Registered: 21-02-2016

Re: When will you be upgrading customers with old plus net routers

Quote from: Rippong
I don't think that the new ones are rated too highly in WiFi performance either. They are all made to a cost point, so never going to offer world-class performance.

new Hub One wifi is actually fine, it's a lot better than the hub zero that's for sure. You can pick up a hub one or Home Hub 5 cheap on ebay  Smiley
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rongtw
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Re: When will you be upgrading customers with old plus net routers

From what i read the PN is fine if you just want basic plug and play , The HH5 is better  ., any shop bought one is better .
its all about what you want from it yourself and what you want to pay  Wink
Ps i have a ASUS dsl ac 68U ,, excellent  Cool on PN
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etdsaunders
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Re: When will you be upgrading customers with old plus net routers

Quote from: rongtw
The HH5 is better  ., any shop bought one is better

There is no difference between  the HH5(a) and Hub One, same hardware & software!  Wink
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rongtw
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Registered: 01-12-2010

Re: When will you be upgrading customers with old plus net routers

The HH5 is better looking  Wink and more aesthetically pleasing
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Re: When will you be upgrading customers with old plus net routers

Quote from: etdsaunders
There is no difference between  the HH5(a) and Hub One, same hardware & software!  Wink

Not exactly the same software (webpage branding + no BT Open Wi-Fi are the obvious differences, there may be others).
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