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When will fibre go live?

Melvinton1
Newbie
Posts: 2
Registered: 09-11-2016

When will fibre go live?

We paid the signup fee on 25/10, have now received router, but have had no update as to when fibre will be live, and when we log in it doesn't show any progress
3 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: When will fibre go live?

Hi there,

Your order is confirmed to go live on Monday. We sent correspondence confirming this here.

Let us know if there's any problems.

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Melvinton1
Newbie
Posts: 2
Registered: 09-11-2016

Re: When will fibre go live?

Online on the order tracker it now states 15/11/16. Is there any reason for this delay? Or is it likely to still go live tomorrow?
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: When will fibre go live?

I've just activated your account for you now, so you should be able to get online. Are you able to check that for me?

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet