When will I get my expected speeds?
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When will I get my expected speeds?
30-04-2015 11:27 PM
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Not once have I saw the 20 meg upload and the download seems to be settling around early 30meg. Only once did I see it bypass 40 meg.
I was assured I would get the full 40 since it's being capped at that.
Before you ask, yes this is being tested via a wired connection at the master socket.
Re: When will I get my expected speeds?
01-05-2015 2:29 PM
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Re: When will I get my expected speeds?
01-05-2015 2:53 PM
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Re: When will I get my expected speeds?
01-05-2015 5:06 PM
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Re: When will I get my expected speeds?
01-05-2015 5:13 PM
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Stupid question no doubt but are you looking for the router info to show the line stats?
Re: When will I get my expected speeds?
01-05-2015 5:23 PM
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The speed tests will help me most (including the further diagnostics option which you'll see) so I can see what we can do next.
If you have any problems, just ask and we'll help you out.
Re: When will I get my expected speeds?
01-05-2015 5:30 PM
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To attempt to address the original question
If you put your phone number in here http://www.dslchecker.bt.com/adsl/ADSLChecker.TelephoneNumberOutput what is the result for expected speeds both clean and impacted
To apply a little clarity the speeds for the product is up to 40Mbps down and up to 20Mbps up which will depend on the distance from you tpo the FTTC cab
Re: When will I get my expected speeds?
01-05-2015 6:30 PM
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Re: When will I get my expected speeds?
01-05-2015 7:01 PM
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Re: When will I get my expected speeds?
01-05-2015 7:13 PM
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To add - the up to 10 days is rubbish - with fibre you get the best speed almost immediately then it ratchets down to get stability
Re: When will I get my expected speeds?
01-05-2015 7:21 PM
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As Oldjim says, try a wired test and see how that goes.
Re: When will I get my expected speeds?
01-05-2015 7:28 PM
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Re: When will I get my expected speeds?
01-05-2015 7:48 PM
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Download - 71.77, Upload -14.79, Ping 29.25
Download - 67.65, Upload - 14.67, Ping 25.38
Download - 71.49, Upload - 15.09, Ping 23.38
Download - 73.34, Upload - 14.93, Ping 39.00
Download - 68.03, Upload - 14.71, Ping 31.25
I have ran it a few more times and its always in the region of the above.
I notice on my mobile if I run speedtest via wireless the download is sitting around 37 just now with the upload at 16 and a ping of 23ms. Now i know that wireless creates issues but I gather having a better router would do me no harm?
Re: When will I get my expected speeds?
01-05-2015 8:09 PM
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as for getting a better router I cant really speak for the wireless side of things on the plusent router because i don't use Wireless for anything major my PC and gaming consoles are all wired I only use wireless on my phone / tablet for twitter and the odd streaming of youtube Iplayer etc if i'm not near my PC and for that the Plusnet router serves me fine.
Re: When will I get my expected speeds?
01-05-2015 8:14 PM
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