cancel
Showing results for 
Search instead for 
Did you mean: 

When will I be bestowed with glorious broadband?

DarthGamer
Newbie
Posts: 3
Registered: ‎25-10-2017

When will I be bestowed with glorious broadband?

I’ve just received a text to say my home phone is activated. Great! But I’m wanting to know when can I plug in my router and get set to go on my adventure surfing the web?

It does say activated by 26th October am I correct to assume that’s by 00:01 of the 25th?

Cheers.
6 REPLIES
etdsaunders
Pro
Posts: 235
Thanks: 31
Fixes: 7
Registered: ‎21-02-2016

Re: When will I be bestowed with glorious broadband?

Being as it's obviously a fibre install, it'll be activated on the 26th as an engineer will need to carry out work at the cabinet.
Raspberry Pi enthusiast!
If you Like it, give it a Thumbs Up
DarthGamer
Newbie
Posts: 3
Registered: ‎25-10-2017

Re: When will I be bestowed with glorious broadband?

Thank you very much. It’s just I’ve never been through such a lengthy process of obtaining broadband. I shall patiently wait until tomorrow.
Plusnet Help Team
Plusnet Help Team
Posts: 9,193
Thanks: 2,901
Fixes: 461
Registered: ‎21-04-2017

Re: When will I be bestowed with glorious broadband?

Hi there, and welcome to the community forums.

It’s likely it does mean by the 26th 00:00:00 / 25th 23:59:59 so fingers crossed it activates tonight for you.

However, I’ll be happy to take a look into this tomorrow for you when I’m back in the office. Smiley
If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
DarthGamer
Newbie
Posts: 3
Registered: ‎25-10-2017

Re: When will I be bestowed with glorious broadband?

Thank you so much for the update I shall eagerly await your reply tomorrow morning. I knew I could count on you Gandalf helping us fellow hobbits in the Shire.
Plusnet Help Team
Plusnet Help Team
Posts: 9,193
Thanks: 2,901
Fixes: 461
Registered: ‎21-04-2017

Re: When will I be bestowed with glorious broadband?

I knew I could count on you Gandalf helping us fellow hobbits in the Shire.

Always. Smiley

Image result for gandalf europop gif

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 9,193
Thanks: 2,901
Fixes: 461
Registered: ‎21-04-2017

Re: When will I be bestowed with glorious broadband?

I'm just following up here for you @DarthGamer

It looks like your account activated shortly after midnight last night Cheesy

Here's a nice picture of your connection so far:

 

Everything working as expected?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team