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When is my definite activation date?

NorthEasterner
Aspiring Pro
Posts: 1,873
Thanks: 64
Fixes: 3
Registered: ‎25-09-2012

When is my definite activation date?

Hi,
So I recently placed an order for Fibre and I've been given 2 activation dates. 
The first one I received was - 13th November 2014
Second one I received was - 6th November 2014
Please can someone from Plusnet confirm which date is the correct one?
Only reason I ask is so that I can prepare everything for on the day (in case of any internet loss)
Thanks
-NE
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up Thumbs_Up
4 REPLIES 4
MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: When is my definite activation date?

Hi NorthEasterner,
I have responded to your PM Smiley
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
NorthEasterner
Aspiring Pro
Posts: 1,873
Thanks: 64
Fixes: 3
Registered: ‎25-09-2012

Re: When is my definite activation date?

So its the early one.
many thanks Smiley
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up Thumbs_Up
NorthEasterner
Aspiring Pro
Posts: 1,873
Thanks: 64
Fixes: 3
Registered: ‎25-09-2012

Re: When is my definite activation date?

I can confirm my fibre broadband went live today  Smiley
Thanks all for your help  Cool
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up Thumbs_Up
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: When is my definite activation date?

Excellent, sorry for the confusion about this previously but glad to see you're online.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.