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When is my definite activation date?
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When is my definite activation date?
30-10-2014 5:53 PM
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Hi,
So I recently placed an order for Fibre and I've been given 2 activation dates.
The first one I received was - 13th November 2014
Second one I received was - 6th November 2014
Please can someone from Plusnet confirm which date is the correct one?
Only reason I ask is so that I can prepare everything for on the day (in case of any internet loss)
Thanks
-NE
So I recently placed an order for Fibre and I've been given 2 activation dates.
The first one I received was - 13th November 2014
Second one I received was - 6th November 2014
Please can someone from Plusnet confirm which date is the correct one?
Only reason I ask is so that I can prepare everything for on the day (in case of any internet loss)
Thanks
-NE
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
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Re: When is my definite activation date?
30-10-2014 7:46 PM
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Hi NorthEasterner,
I have responded to your PM
Matty
I have responded to your PM
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Re: When is my definite activation date?
30-10-2014 8:47 PM
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So its the early one.
many thanks
many thanks
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
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Re: When is my definite activation date?
13-11-2014 9:59 PM
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I can confirm my fibre broadband went live today
Thanks all for your help
Thanks all for your help
Ex Plusnet Fibre customer. Sky Ultrafast (G.Fast) Customer using a Sky Hub 4.2. If you wish to say thanks, please click the thumbs up
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Re: When is my definite activation date?
14-11-2014 9:14 AM
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Excellent, sorry for the confusion about this previously but glad to see you're online.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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