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When do we get Fibre to the door?

BrizzleRocker
Newbie
Posts: 1
Registered: ‎03-10-2020

When do we get Fibre to the door?

Happy-ish Plusnet customer here but today, with the heavy rain the ancient copper wiring is creaking and about as useful as a wet bit of string!

 

When can we get Fibre direct to the door please?

 

See the attached image for my Thinkbroadband speed tests!

1 REPLY 1
wakeman
Aspiring Pro
Posts: 238
Thanks: 54
Fixes: 3
Registered: ‎20-04-2020

Re: When do we get Fibre to the door?

@BrizzleRocker 

First, welcome to the forums.

As for FTTP, PlusNet are not currently offering it. maybe in the future. Is it even available on your line?

Check  https://www.broadbandchecker.btwholesale.com/#/ADSL  to see what is available on your line

But looking at your picture, you do appear to have a line issue. You should report it to: faults.plus.net

Include your picture of the downloads speeds etc in the report, its help the faults team, but also indicate it happens when you have lots of rain. Its probably a fault joint or some of your cable in water causing the issue.