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Whats wrong with plusnet ?

Newtofibre1
Hooked
Posts: 8
Registered: ‎11-09-2017

Whats wrong with plusnet ?

Getting close to cancelling with plusnet due to all these disconnections

 

strangely all happening ever since virgin laid thier fiber lines at my door and started knocking offering fiber deals.

before this everything went fine,now i dont trust this connection at all.

 

and trying to get customer support is another pain in the rear.

and no visible way to check if its an area fault either.

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Whats wrong with plusnet ?

Sorry to hear you're having connection issues and apologies if you've encountered a wait to get through to us.

From what I can see your connection seems stable and line tests aren't showing any issues.

Are you connecting wirelessly or via a wired connection to your router?

 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet