cancel
Showing results for 
Search instead for 
Did you mean: 

What the heck happened between 5 and 6 this AM?

Community Veteran
Posts: 1,125
Thanks: 5
Registered: ‎14-08-2007

What the heck happened between 5 and 6 this AM?

And at 3 ish?
8 REPLIES
Community Veteran
Posts: 1,622
Thanks: 24
Registered: ‎29-06-2010

Re: What the heck happened between 5 and 6 this AM?

Did you have one or more computers switched on at those times? Could it have been automatic updates?
Plusnet Help Team
Plusnet Help Team
Posts: 5,984
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: What the heck happened between 5 and 6 this AM?

Hi there.
I've not been able to find your account. Can you PM me your username and I'll take a look into this for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 5,984
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: What the heck happened between 5 and 6 this AM?

Thanks for the PM with your details.
It looks like our suppliers were carrying out some work this morning on capacity at your exchange between 2am and 6am
The movement will have most likely caused the latency blips
Hope that answers your query.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Community Veteran
Posts: 1,125
Thanks: 5
Registered: ‎14-08-2007

Re: What the heck happened between 5 and 6 this AM?

PM Sent
@jaggies - could have been updates, but at 75mb/s for an hour, that would be a pretty big update. (27GB?)
Hang on, I'll check my usage monitor.....
Ok, that's interesting 25GB downloaded off peak on Monday. Will check with Son.
Community Veteran
Posts: 1,125
Thanks: 5
Registered: ‎14-08-2007

Re: What the heck happened between 5 and 6 this AM?

@matthew
Latency spikes were yesterday AM (Monday) but it looks like a big download came in over night.
Plusnet Help Team
Plusnet Help Team
Posts: 5,984
Thanks: 581
Fixes: 219
Registered: ‎01-01-2012

Re: What the heck happened between 5 and 6 this AM?

Ah my bad.
You are right that there is high usage during off peak.
I've included a graph below

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Community Veteran
Posts: 3,188
Thanks: 20
Fixes: 2
Registered: ‎31-07-2007

Re: What the heck happened between 5 and 6 this AM?

All the hall marks of a gamer downloading a game over night, a number of games have had big expansions, plus new and on sale games via steam games recently.
Unvalued customer since 2001 funding cheap internet for others / DSL/Fibre house move 24 month regrade from 8th May 2017
Community Veteran
Posts: 1,125
Thanks: 5
Registered: ‎14-08-2007

Re: What the heck happened between 5 and 6 this AM?

It was exactly that. Son home from Uni.