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What's with all the packet loss?

FIXED
Andrue
Pro
Posts: 775
Thanks: 90
Fixes: 1
Registered: ‎12-01-2015

What's with all the packet loss?

Have I finally been moved onto the new network?

f636bcac76b1a3327e5afd208a8cf632-13-12-2016

 

On Sunday at around 9pm?

 1150fd9b7302bc806b2b492ff634cdfc-11-12-2016

You are currently connected to gateway psb-bng04.

This is located in Southbank Point of Presence

'cos it's a little bit naff compared to what it was before 😕

You can ignore the big red spikes as that's me changing my router.

4 REPLIES 4
Andrue
Pro
Posts: 775
Thanks: 90
Fixes: 1
Registered: ‎12-01-2015

Re: What's with all the packet loss?

Oh...kay Plusnet.

I've bounced that session because of the really awful latency and terrible single threaded throughput. I'm now on a different gateway:

You are currently connected to gateway pcn-bng03.

This is located in Colindale Point of Presence.

You guys need to get your network sorted out.

Too early too see if the new gateway still has the low level packet loss that I picked up on Sunday night.

Andrue
Pro
Posts: 775
Thanks: 90
Fixes: 1
Registered: ‎12-01-2015

Re: What's with all the packet loss?

Looking a lot better since my last gateway switch. So the good news folks is that there are some good routes out there Smiley

Chris
Legend
Posts: 17,724
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Registered: ‎05-04-2007

Re: What's with all the packet loss?

Fix

I've flagged this up internally to take a look at that gateway.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
SteveA
Pro
Posts: 1,849
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Registered: ‎17-06-2007

Re: What's with all the packet loss?

 @Chris  Colindale seems extremely unreliable - I'm on pcn-bng02 and my speed is all over the place, sometimes getting over 5% packet loss and latency peaking at 120ms.

Shut everything down and restarted and now I'm on gateway pcn-bng04. (also Colindale) which seems nearly as bad