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What have Plusnet being doing to my connection

Community Veteran
Posts: 38,460
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Registered: 15-06-2007

What have Plusnet being doing to my connection

Note that sync to the exchange remained so these were PPP drops

690ec6c24699cc7b55845da1ff77de2a-01-09-2016

6 REPLIES
Plusnet Help Team
Plusnet Help Team
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Registered: 01-01-2012

Re: What have Plusnet being doing to my connection

Based on the time it's most likely BT maintenance in your area.

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 Matthew Wheeler
 Plusnet Help Team
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Re: What have Plusnet being doing to my connection

So why wasn't there a resync which is what usually happens when BT have been fiddling or is it different with fibre

Plusnet Help Team
Plusnet Help Team
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Re: What have Plusnet being doing to my connection

It depends on where the work is being done.

With fibre you sync at the cabinet rather then the exchange so it's not uncommon for some types of maintenance to only cause a loss of PPP rather then sync.

 

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 Matthew Wheeler
 Plusnet Help Team
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Re: What have Plusnet being doing to my connection

Same problems here Mathew & Old JIm.

 

04b97678b34a2501b89ebf5065af37ec-01-09-2016 

Moderator's note by Mike (Mav): Fixed link.

RobPN
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Re: What have Plusnet being doing to my connection

@Oldjim

I had pretty much the same dropped packets indications on my TBB BQM at the same times as you (yesterday and today).  I'm on FTTP and I must have had at least one PPP drop during todays early morning packet-loss period as when I checked about an hour ago I was on a different gateway.  I've done some gateway hopping since I noticed so can't be more precise with the exact time of the beginning of the last session.

The 'red' period yesterday seems to coincide with the 'slowdown' experienced across most PN services, but AFAIK I didn't get any connection drops.

Edit: Typo

mikewalsh
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Re: What have Plusnet being doing to my connection

I note that Shylock also reports loss of Internet at 2am

Regards Mike