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Weekly speed drop.

newagetraveller
Rising Star
Posts: 364
Thanks: 26
Registered: 03-08-2012

Weekly speed drop.

For the last three Saturdays, including yesterday, my down and up speeds halve from their consistent 37.4 and 9.5 (40/10 fibre) respectively. Never previously happened to my knowledge. Same speeds wired and wireless so doubtful if there's any outside interference. Doubful it's everyone in the area connecting at the same time - it would surely happen during the week in the evening or even on Sunday too.

It's all day and they restore straight away if I restart/reboot the Hub One. They have then been as usual until the following Saturday.

Any ideas as to why this could be happening?

Moderator's note by Mike (Mav): Post released from Spam Filter.

2 REPLIES
newagetraveller
Rising Star
Posts: 364
Thanks: 26
Registered: 03-08-2012

Re: Weekly speed drop.

No bright ideas from the "experts" then?

Or even Plusnet.Undecided

Plusnet Help Team
Plusnet Help Team
Posts: 4,711
Thanks: 1,036
Fixes: 227
Registered: 21-04-2017

Re: Weekly speed drop.

Hi there. I'm sorry to hear you're experiencing speed problems.

 

Testing your line isn't finding any issues, but I'd report a fault to us at http://faults.plus.net so we can further investigate with our suppliers. Apologies for the inconvenience caused.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team