Weekly speed drop.
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- Re: Weekly speed drop.
Weekly speed drop.
on 10-12-2017 10:33 AM - last edited on 10-12-2017 12:52 PM by Mav
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For the last three Saturdays, including yesterday, my down and up speeds halve from their consistent 37.4 and 9.5 (40/10 fibre) respectively. Never previously happened to my knowledge. Same speeds wired and wireless so doubtful if there's any outside interference. Doubful it's everyone in the area connecting at the same time - it would surely happen during the week in the evening or even on Sunday too.
It's all day and they restore straight away if I restart/reboot the Hub One. They have then been as usual until the following Saturday.
Any ideas as to why this could be happening?
Moderator's note by Mike (Mav): Post released from Spam Filter.
Re: Weekly speed drop.
11-12-2017 10:46 AM
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No bright ideas from the "experts" then?
Or even Plusnet.
Re: Weekly speed drop.
11-12-2017 5:11 PM
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Hi there. I'm sorry to hear you're experiencing speed problems.
Testing your line isn't finding any issues, but I'd report a fault to us at http://faults.plus.net so we can further investigate with our suppliers. Apologies for the inconvenience caused.
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