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Webcam Upload Drop

lavvyheid
Newbie
Posts: 2
Registered: 30-01-2016

Webcam Upload Drop

I have an IP webcam attached to my Technicolor 582n on Unlimited Fibre.
I have noticed that every 5 minutes the camera feed stops for a few seconds and starts again. I have had a look at the camera stats page and the connection seems to drop every 5 minutes and reconnect again instantly.
I'm not sure if it is a camera, router or connection issue.
I have checked and adjusted just about every setting i can think of in the router to no avail.
Can anyone suggest how i can monitor my upload connection to see if i can narrow the issue down?
Thanks in advance!
2 REPLIES
Community Veteran
Posts: 5,071
Thanks: 1,195
Fixes: 30
Registered: 16-10-2014

Re: Webcam Upload Drop

You can set up a free ping test using the TBB web site.
http://www.thinkbroadband.com/ping
But I think this may be related to your camera's own settings. If you can set it with a fixed IP address i.e. don't use DHCP on it, try that see if things change. A quick search will tell you how to do this for your router and camera.
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Re: Webcam Upload Drop

Quote from: lavvyheid
I have noticed that every 5 minutes the camera feed stops for a few seconds and starts again. I have had a look at the camera stats page and the connection seems to drop every 5 minutes and reconnect again instantly.

Does the drop occur when the web cam is viewed form a local computer on your network, or only remote connections.
Also is the webcam wireless or hardwired.