Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Was it worth it?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Was it worth it?
Was it worth it?
04-09-2015 9:21 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ok...................................moved from Sky cos' my speeds for super fibre were poor. Guess What No change!!
Postcode: Phone exchange :RHOSLLANERCHRUGOG Estimated line speed:35Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2015-07-27 16:21:31Current line speed:21 Mb
Estimated line speed: 6Mbps
Current line speed: 21Mbps
This is the e-mail I get today and I think why?? Do I put some sort of fault report in? Those figures are really poor
Postcode: Phone exchange :RHOSLLANERCHRUGOG Estimated line speed:35Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2015-07-27 16:21:31Current line speed:21 Mb
Estimated line speed: 6Mbps
Current line speed: 21Mbps
This is the e-mail I get today and I think why?? Do I put some sort of fault report in? Those figures are really poor
Message 1 of 7
(954 Views)
6 REPLIES 6
Re: Was it worth it?
04-09-2015 9:24 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Can you post the results from http://www.dslchecker.bt.com/adsl/adslchecker.welcome please
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 2 of 7
(653 Views)
Re: Was it worth it?
04-09-2015 1:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your currently syncing at around 28mbps which is 7mbps below your estimate.
It may be worth raising a fault to see what we can do although I can't promise the speeds will get better.
You can raise a fault here https://faults.plus.net
It may be worth raising a fault to see what we can do although I can't promise the speeds will get better.
You can raise a fault here https://faults.plus.net
Message 3 of 7
(653 Views)
Re: Was it worth it?
04-09-2015 1:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Why do people believe changing supplier will magically make their line faster?
It's the same line, provided by BT at the end of the day, regardless of ISP. Always bemuses me, but then some ISPs do prey on the uninformed. Not Plusnet however.
It's the same line, provided by BT at the end of the day, regardless of ISP. Always bemuses me, but then some ISPs do prey on the uninformed. Not Plusnet however.
Message 4 of 7
(653 Views)
Re: Was it worth it?
04-09-2015 4:25 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Doesn't Sky being LLU have any effect?
Message 5 of 7
(653 Views)
Re: Was it worth it?
04-09-2015 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Strange how it says speeds are the maximum when they are actually the minimum OR estimates they quote now.
Message 6 of 7
(653 Views)
Re: Was it worth it?
04-09-2015 4:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Alucidnation Doesn't Sky being LLU have any effect?
No because the sync speed is still negotiated with the BT FTTC cabinet. (On Sky LLU ADSL it is negotiated with the Sky equipment in the exchange which can make a difference)
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Message 7 of 7
(653 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page