Wannabe Transfer to PlusNet - Line Stability question
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20-03-2019 3:09 PM
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Hi,
My BT contract is about to end in two weeks, and I want to transfer to PlusNet. One possible obstacle is line quality.
A long running issue with multiple disconnects has just been resolved by BT by making some adjustment to the line settings, and I understand I am now on some 'super stable' setting. Now the many line errors simply appear as slow speed, but the connection no longer drops.
If I move to PlusNet, is this setting possible still on your network? Would I transfer over with this automatically set, or would I need to request this after being transferred.
(This is FTTC, 600 metres from cabinet, line errors reducing the router indicated 47 download to around 39 actual download)
Thanks
Fixed! Go to the fix.
20-03-2019 3:34 PM
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Thanks for getting in touch.
When your line moves over by default you'd be on the standard setting.
We could look into moving you over to the super stable option once the transfer completes
Re: Wannabe Transfer to PlusNet - Line Stability question
20-03-2019 6:52 PM - edited 20-03-2019 7:28 PM
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Come on PLUSNET- Spill the beans. If there was such a setting then why isn't everyone put on this setting as standard.🤣🤣🤣🤣.
Re: Wannabe Transfer to PlusNet - Line Stability question
20-03-2019 7:25 PM
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@Shep41 you might want to have look on Kitz DLM page before asking such a question.
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