Waiting for activation
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Waiting for activation
26-03-2021 2:28 PM
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Re: Waiting for activation
26-03-2021 2:29 PM
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Re: Waiting for activation
26-03-2021 3:46 PM
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@flump10 Is today your activation day? If so, it can take up to midnight for the service to fully activate. If you have no service by tomorrow morning, post back for further help.
Chat has not been available for some considerable time, although PN have not got round to removing all references to it.
New broadband wont setup
26-03-2021 3:50 PM
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Re: Waiting for activation
26-03-2021 3:58 PM
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I've had a confirmation text to say it's ready but still can't get sorted. WiFi on my phone tells me 'sign-in is required' and takes me to the hub manager. I click on the Connect button but nothing happens. Tried Ethernet from laptop to router and accessing hub manager that way but clicking 'Connect' still doesn't do anything. Unfortunately Plusnet customer services seem to be very busy so I haven't been able to get through to speak to anyone. Anyway thanks for you reply.
Re: Waiting for activation
26-03-2021 4:03 PM
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As I said, you get that email, but I don't think it mentions the fact that it can take up to midnight to fully integrate -not sure, because it is over 9 years since I joined. What colour lights do you have on the router, and what username is on the router?
Re: New broadband wont setup
26-03-2021 4:07 PM
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@flump10 Duplicate posting is against forum rules, won't get you sorted any faster, and is confusing.
Re: New broadband wont setup
26-03-2021 4:21 PM
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Moderators Note
Two topics on same subject from same poster merged.
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Waiting for activation
26-03-2021 4:40 PM
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@flump10 You appear to have been a PN user back in April last year, so is the really a new account, or something else?
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