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Waiting for activation, no phone line despite saying complete?

Cornishfamily
Dabbler
Posts: 11
Thanks: 1
Registered: 23-02-2018

Waiting for activation, no phone line despite saying complete?

Hi everyone, I'm due to complete my fibre broadband and phone today after moving from Sky. My Sky broadband is still active but the phone line is dead (quiet, no dial tone). Under the progress tracker, it states the phone order is complete and the broadband is due to complete by midnight. Does this seem likely seeming the time is 1800? My plusnet router has not arrived also, but this dosent matter as I'm trying a Linksys setup. 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 5,334
Thanks: 486
Fixes: 181
Registered: 01-01-2012

Re: Waiting for activation, no phone line despite saying complete?

Apologies for the delayed response.

From what I can see everything is working now?

Let us know if you're still having issues.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team