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Waiting for a call ticket 214890014

elefowler200
Newbie
Posts: 1
Registered: ‎04-06-2021

Waiting for a call ticket 214890014

Hi there,

Our Support Team have opened Question 214890014 to track an issue on your account.

I have been waiting for a call this morning. The window is between 8am and 12pm but I want to make sure I am actually going to receive a call in this time. Over the phone this is what I was told but then I received an email which said 'we will call as soon as possible' which is vague. I just want to make sure I am going to receive a call.
2 REPLIES 2
Strat
Community Veteran
Posts: 31,319
Thanks: 1,638
Fixes: 565
Registered: ‎14-04-2007

Re: Waiting for a call ticket 214890014

Moderators Note
This topic has been moved from General Chat to Fibre Broadband.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,052
Thanks: 9,697
Fixes: 1,529
Registered: ‎21-04-2017

Re: Waiting for a call ticket 214890014

Hello, it looks like someone's currently looking at the ticket now. Sorry for the delay.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet