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WIFI Speeds

tommo1961
Newbie
Posts: 4
Registered: ‎04-03-2021

WIFI Speeds

Hello

 

My router is in the living room,  My PC is in the same room and is wired.  My d/l speed on the PC is around 12.

I have a firestick attached to the tv in the same room. D/l speed on the firestick is around 25.

TV with firestick in the back bedroom has d/l speed around 30.

TV with firestick in the front bedroom ha d/l speed of around 60.

What do I need to do to get everything to match the highest speed?

Any help much appreciated

3 REPLIES 3
tommo1961
Newbie
Posts: 4
Registered: ‎04-03-2021

Re: WIFI Speeds

Has anybody else noticed that there are a number of posts on here about fibre speeds dropping or lower that expected and not one has been answered by Admin.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 19,346
Thanks: 6,535
Fixes: 1,077
Registered: ‎21-04-2017

Re: WIFI Speeds

Thanks for your post @tommo1961 and apologies for the delayed staff response.

We try our best to help as many people on our community forums as we can. 

Is your PC plugged into the router using an ethernet cable or going through a switch or powerline adapters?

With regards to your dropping wireless speeds the further you are from your router, can you try changing the wireless channels within your router's settings to try to resolve the issue? I've included some steps below if you're unsure how to. There's some information here https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193 with regards to why you might need to do this.

1. Go to the router's homepage at http://192.168.1.254
2. Click on the Advanced Settings tab
3. Type in the admin password found from the back of the router and click the OK button
4. Click on the Continue to Advanced Settings button then the Wireless tab
5. From here you'll be able to change the wireless channel.

It's generally a case of trial and error, changing one channel and retesting to see how it goes, however if you download a wireless analyser app, you should be able to find out which channels are least being used.

It may also be worth carrying out the below steps to make the 5GHz wireless network visible. By default this is merged into a single network name that your devices see, so your router will automatically connect your devices onto whichever frequency that it believes is best, whether that'd be the 5GHz or the regular 2.4GHz wireless but sometimes it's better to manually choose which one to use.

By carrying out these steps, you should be able to manually connect your devices on to the 5GHz wireless network which is generally faster and doesn't succumb to interference in the same way as the 2.4GHz network.

1. Go to the router's homepage at http://192.168.1.254
2. Click on the Advanced Settings tab
3. Type in the admin password found from the back of the router and click the OK button
4. Click on the Continue to Advanced Settings button then the Wireless tab
5. Click on the 5GHz Wireless tab
6. Select No next to Sync with 2.4GHz
7. Change the name of the Wireless SSID to something different
8. Click the Apply button and wait for the change to be applied

Let us know how you get on.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
tommo1961
Newbie
Posts: 4
Registered: ‎04-03-2021

Re: WIFI Speeds

Thank you for your reply.

I had already done everything you suggested apart from changing the channel.

I have gone through all channels on 5Ghz and the highest download speed was around 24.