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I browsed to see my previous broadband usage, and found the values to be all zeroes.
I was perplexed to see billing periods of one day negative:
Moderator's note by Mike (Mav)
Thread locked as this has been covered numerous times including here.
Forum Moderator and CustomerCourage is resistance to fear, mastery of fear, not absence of fear - Mark TwainHe who feared he would not succeed sat still