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Very slow speeds

Posts: 144
Thanks: 8
Registered: ‎25-01-2015

Very slow speeds

I have been experiencing very slow speeds. Can someone please run a test?

Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 282
Fixes: 25
Registered: ‎08-04-2020

Re: Very slow speeds

Hi @patti


Sorry to hear about problems with your broadband. I have tested your line and there is no fault. There was ongoing connection for 114 days, speeds are correct. I have created ticket on your account with results of testing. You can find it here


There are few errors on this line so I can suggest to connect your router into test socket if it wasn't done already.

If you are having problems with speeds over wired connection please raise it on  but please be aware that together with our network partners at Openreach we are prioritising customers who don’t have a phone line or broadband connection, meaning there might be a delay in Speed Faults being fixed. In the meantime, please raise your speed fault online at