Showing results for 
Search instead for 
Did you mean: 

Very slow speeds!!

Posts: 8
Thanks: 2
Registered: ‎07-11-2016

Very slow speeds!!

Not able to watch iplayer and pages timing out tonight. I have checked the speeds with BT Wholesale speed test and getting:

Download 0.40 Mbps

Upload 0.66 Mbps

Ping Latency 201ms

Can someone please check what the problem is?

Seasoned Hero
Posts: 6,973
Thanks: 1,533
Fixes: 12
Registered: ‎01-12-2010

Re: Very slow speeds!!

Hi , firstly are the tests wired or WiFi ?  wifi is unreliable for speedtests

Second , what should you be getting ?   when you put your phone number in here ?

and lastly this test shows what you are getting ,

This information will help staff find your problem Thumbs Up

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Plusnet Help Team
Plusnet Help Team
Posts: 13,737
Thanks: 266
Fixes: 77
Registered: ‎27-04-2007

Re: Very slow speeds!!

Hi there, 


Line tests don't show any issues at all so it does sound like you might be having an issue with WiFi. 


I'd try following the checks here next


Please do keep us posted. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team