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Very slow fibre speeds!!

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chri5hill
Grafter
Posts: 58
Registered: ‎11-11-2008

Very slow fibre speeds!!

Hi
So for the past few evenings my fibre speeds have been dropping to ridiculously low speeds of 5Mbs compared to the 40-60 Mbs that I regularly get at normal times during the day and usually the evening.have tried resetting router a couple of times but doesn’t make any difference ,and have used Ethernet directly into router but still getting same low speeds.dont know if any one could have a look at my line and whether or not this is due to conjestion in the evenings?
Thanks
Chris
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 14,004
Thanks: 285
Fixes: 84
Registered: ‎27-04-2007

Re: Very slow fibre speeds!!

Hi Chris, 

 

I've just been running some tests and the diagnostics don't point towards any obvious issues. 

 

If you're still seeing the same problem I'd go through some troubleshooting next: https://goo.gl/Rnae7N once that's out of the way it would be best to report a fault over at http://faults.plus.net

 

Let us know how you get on. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team