Very slow fibre speed.

[#1]

I woke this morning to extremely slow speed. It took over a minute to check my email.

http://www.speedtest.net/result/5830989924.png

I've reset my router and done the other usual checks.

BT Wholesale test results

Download speedachieved during the test was - 0.62 Mbps
 For your connection, the acceptable range of speedsis 8.97 Mbps-12.82 Mbps .
 Additional Information:
 IP Profile for your line is - 12.82 Mbps

[#2]

Our tests aren't showing any obvious cause but I can see you've called in and ordered a new router.

Let us know how you get on.

[#3]

And it's back again. I did notice a noisey line sunday when my bro inlaw phoned me.

[#4]

I'd recommend raising a fault here so we can get that looked into.