Very slow download and upload speeds/ Intermittent connect dropping off
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Very slow download and upload speeds/ Intermittent connect dropping off
19-02-2021 8:05 PM
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Hello , I have just run two tests , one returned 0.44 mbps for download / 0 for upload and the next one 1.55 mbps download / 6.16 upload Can someone please advise me as I cannot watch any video programmes including BT sport either via my Desktop which is connect via ethernet or TV (WiFi) I also have been experiencing connection drop offs from time to time where the router light goes orange for a short period of time Thanks
Re: Very slow download and upload speeds/ Intermittent connect dropping off
21-02-2021 11:48 PM
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Connect your router into the test socket https://community.plus.net/t5/Library/Testing-From-The-Master-Socket/ba-p/1322242 and raise a fault ticket at faults.plus.net is probably the way to go.
Re: Very slow download and upload speeds/ Intermittent connect dropping off
22-02-2021 10:16 AM
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thank you Openreach are due to arrive today so I will take matters from there
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