cancel
Showing results for 
Search instead for 
Did you mean: 

Very poor speeds

ICEMAN6999
Newbie
Posts: 8
Registered: 28-03-2014

Very poor speeds

http://www.speedtest.bbmax.co.uk/results.php?t=1426077817&v=23928514
I have posted 3 different speeds to plusnet all are about the same they are via wifi so no doubt someone is going to come along and say use ethernet cable? same on there but will loan a lappy and have another go, really for fibre this is unfit for purpose, i did have a fault last month where the upload was only 0.71 now its the download speed which is poor any ideas guys?
3 REPLIES
ICEMAN6999
Newbie
Posts: 8
Registered: 28-03-2014

Re: Very poor speeds

Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Very poor speeds

I've just looked over the fault my colleague raised for you and we've been advised that a fault was fixed in the underground network which should have resolved your issues.
Can you retest your speeds and let us know how they're looking now?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Very poor speeds

I've just tested the line and it's looking much better than when my colleague tested it the other day, your line is now syncing above the estimate and the banding that was previously applied has been removed.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff