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Very poor service

DS2
Newbie
Posts: 2
Registered: ‎02-10-2018

Very poor service

Just joined plusnet and wished i had stayed with BT????Huh

3 REPLIES 3
Terranova667
Pro
Posts: 1,511
Thanks: 125
Fixes: 5
Registered: ‎19-02-2014

Re: Very poor service

if you need help say what the issue is and it can be looked into we are not mind readers your post isn't helping anything.

DS2
Newbie
Posts: 2
Registered: ‎02-10-2018

Re: Very poor service

Since first joining plusnet  if it could go wrong it has gone wrong. your call centre staff are a disaster, and need better training. I will try my best to go back to that awful company called BT

Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: Very poor service

Hi @DS2,

 

I'm sorry to hear you are unhappy with the services, looking over your account I can see you have spoken with an agent from the correct team about this. However if you feel it has not been resolved please get back in touch with a further description as what the issue is and we can help you out further.