Very poor service
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Very poor service
02-10-2018 8:27 PM
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Just joined plusnet and wished i had stayed with BT????
Re: Very poor service
02-10-2018 8:36 PM
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if you need help say what the issue is and it can be looked into we are not mind readers your post isn't helping anything.
Re: Very poor service
02-10-2018 8:47 PM
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Since first joining plusnet if it could go wrong it has gone wrong. your call centre staff are a disaster, and need better training. I will try my best to go back to that awful company called BT
Re: Very poor service
03-10-2018 1:20 PM
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Hi @DS2,
I'm sorry to hear you are unhappy with the services, looking over your account I can see you have spoken with an agent from the correct team about this. However if you feel it has not been resolved please get back in touch with a further description as what the issue is and we can help you out further.
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