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Very low fibre speed

eenyaw
Newbie
Posts: 4
Registered: ‎28-04-2015

Very low fibre speed

My fibre broadband is showing speeds of less than 5mbps. Absolutely rubbish...downloading takes forever and gaming on ps4 is virtually out of the question. Faster speeds with older broadband!! Why am I paying loads more for a poorer service. Please help!

2 REPLIES
eenyaw
Newbie
Posts: 4
Registered: ‎28-04-2015

Re: Very low fibre speed


Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Very low fibre speed

please provide the results of a BT Speed test - further diagnostics  - and the Plusnet Current Line speed
The sticky at the top of the ADSL Board explains
Are those results wired or wireless