Very low broadband speed
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Very low broadband speed
05-12-2016 6:06 PM
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I am new to Plusnet having changed provider from Talk Talk with a speed of ave 16mb and I have taken up 'Unlimited Fibre Extra' hoping for much faster speeds,but i am very disappointed so far and my last speedtest was ........
Down.......6.23
Up............5.44
I was told by a friend that it may settle but it has now been 13 days and is probably getting worse not better,it has also been dropping right out for no apparent reason,and when I reboot it comes back on or has done so so far.These speeds are not what I joined for and would like to know what has gone wrong,is it a plusnet problem or is it a local problem and more importantly is it going to get better.
Re: Very low broadband speed
05-12-2016 9:51 PM
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Day 1:
Fibre Unlimited - 200 yards from the exchange
0.59mbps Down 0.61mbps Up...
Re: Very low broadband speed
06-12-2016 12:35 PM - edited 06-12-2016 12:36 PM
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@re-M-ington Are you testing over a wired or wireless connection? Our tests aren't showing any issues.
@jarvichi I can see you've put on the fault ticket that the issue is with wireless. Bar using powerline adapters and repeaters there isn't anything further we can advise.
Re: Very low broadband speed
06-12-2016 12:43 PM - edited 06-12-2016 12:44 PM
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