Very Poor speed
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Very Poor speed
Very Poor speed
12-04-2015 5:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I used the speedtest@speedtest_domain username and suddenly the speed was 36mb/s.
Are you throttling my connection this much?
Re: Very Poor speed
12-04-2015 6:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Very Poor speed
12-04-2015 7:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Very Poor speed
12-04-2015 7:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Plusnet do not deliberately throttle anyone's connection, is the speed still the same?
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Very Poor speed
12-04-2015 7:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Very Poor speed
14-04-2015 8:26 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Very Poor speed
14-04-2015 9:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Very Poor speed
14-04-2015 12:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for raising the fault ticket, that has been passed to the correct team to investigate and they should be back in touch by the end of tomorrow. Please accept our apologies for any inconvenience being caused by your lower speeds, we'll try and get this sorted as quickly as possible
Re: Very Poor speed
15-04-2015 9:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Its 21:43 and i am now getting 2.38Mb/s Download and 2.82Mb/s Upload
That is using BT Wholesale speed test.
Re: Very Poor speed
15-04-2015 11:26 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
sorry i dont know how to resize the pictures. can someone from plusnet tell me why the Upload Speed stats of 0.8 Mbps are in green, surely that should be in red to indicate there is a major problem, Has something been set wrong at plusnet as its saying "We were unable to identify any performance problem with your service at this time" which is obviously wrong as there are major problems regarding the upload speeds.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page