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Very LOW speeds today

HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

I am in South Scotland, so we are probably both connected to the Edinburgh exchange.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Very LOW speeds today

No PN comments yet  Huh
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

I was kicked (router reboot) @10:30pm & 4:30am, currently on pcl-bng01, but speeds back to "normal".
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Very LOW speeds today

The 04:30 - is that from your router log or TBB graph?
All my graphs (even non-PN) show a loss of connectivity then - so looks like  a TBB issue.
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

From the TBB, as I say the router keeps rebooting so the logs are almost non-existent.
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Very LOW speeds today

speed drop again this morning  Huh    pcl-ag07. was on ptn-bng01 until auto kick at 0630

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

I'm fine today.
on gateway pcl-bng01 still
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: Very LOW speeds today

nearly back to normal 72 mpbs
Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,877
Thanks: 882
Fixes: 221
Registered: ‎27-04-2007

Re: Very LOW speeds today

Thanks for the tests rongtw and Hairy McBiker
Looks like you both saw some disparity over the weekend, I've made our products team aware.
@rongtw whilst keeping an open mind about this I suspect the issues you've seen are more attributed to the fault we've been looking at with you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
StevenG
Newbie
Posts: 1
Registered: ‎20-10-2014

Re: Very LOW speeds today

my usual speed (and what i signed up for)

todays speed test! a complete joke!  dial up speeds.
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

Happening again today:
You are currently connected to gateway pcl-ag05.
BT 23.35/12.03/69.25ms

Jumping gateway
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

Just as bad
You are currently connected to gateway pcl-ag06.
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

Still down today:
You are currently connected to gateway pcl-ag06.

switching g/w
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

You are currently connected to gateway pcl-ag01.

Trying a gateway switch again.
HairyMcbiker
All Star
Posts: 6,792
Thanks: 266
Fixes: 21
Registered: ‎16-02-2009

Re: Very LOW speeds today

You are currently connected to gateway ptn-ag04.

Looks like the best I am going to get this morning.