cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

VDSL speed lower than connected speed

jamiethompson
Dabbler
Posts: 14
Thanks: 1
Registered: ‎28-11-2014

VDSL speed lower than connected speed

‎30-09-2016 10:11 AM

Ever since I was 'upgraded' to the 55/10 service my connected speed has gone up from 35Mb to 48Mb but my actual download speed has stuck at 32Mb. How can I force it to recognise this extra bandwidth? I've done a reboot of my router which hasn't helped.

Message 1 of 3
(565 Views)
0 Thanks
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: VDSL speed lower than connected speed

‎30-09-2016 12:15 PM

Can you try one more disconnect/reconnect of the router and see how that goes. 

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Message 2 of 3
(548 Views)
0 Thanks
jamiethompson
Dabbler
Posts: 14
Thanks: 1
Registered: ‎28-11-2014

Re: VDSL speed lower than connected speed

‎30-09-2016 12:33 PM

That's much better now, getting 43Mb download. Thanks!

Message 3 of 3
(538 Views)
0 Thanks